Case

Industry/Country

Key Features

1.      Eastman Chemical

Chemical/US

Supervisor transition to team leader, leadership training, organizational strategy

2.      Marks & Spencer

Retail/UK

Empowerment, redesign, work teams, sales teams, financial, design teams

3.      Harris Semiconductor

Manufacturing/US

Managing organizational change, socio-tech organization design, developing complex skills, synchronous flow manufacturing, total productive maintenance, business finance and strategy, team development

4.      Canadian Imperial Bank of Commerce (CIBC)

Financial Services/Canada

Culture change, comprehensive change management plan, innovative lessons learned, key operating principles

5.      Midwest Electronics

Manufacturing/US

Cross-functional production team goes to meet the customer

6.      BorgWarner Automotive

Manufacturing/US

Facilitator's role, facilitator skills, building commitment

7.      Harris Methodist Health Systems

Health Care/US

Organizational change, work team implementation steps, interpersonal development, leadership training

8.      American Central Paper

Manufacturing/US

Team performance measurement, goal setting, problem solving, roles and responsibilities

9.  Middle Tennessee State University

Education/US

Strategic planning, team performance measurement, benchmarking

10.  The Internal Revenue Service

Government/US

Virtual team leadership issues, team development, communication

11.  Saphire Electronics

Manufacturing/US

Use of management intervention in the development of self-managed work teams

Manufacturing/US

Implementation of cross-functional support teams in all areas of a new facility

Construction/US

Team performance measurement, multicraft work teams, enhanced communication